Has anyone noticed any degraded service on prefect...
# ask-community
v
Has anyone noticed any degraded service on prefect cloud. It seems that my flows keep exiting before completion (no error message on cloud)
k
We had one incident recently. You can check it here , but it has since been resolved
v
I keep getting these issues on my flows -
requests.exceptions.RetryError: HTTPSConnectionPool(host='<http://api.prefect.io|api.prefect.io>', port=443): Max retries exceeded with url: /graphql (Caused by ResponseError('too many 503 error responses'))
I am on 15.4
k
Will leave a message for the team though a lot are already out for the long weekend. This is unexpected though. This is a very large mapped flow and you were being throttled by the API right?
v
yeah.
well - I see that 15.5 is out. I will upgrade to see if that has any better performance.
No good 😞
It seems that even scaling my jobs down gets me nowhere. - Will retry with concurrency limits.
👎 1
k
Sorry there isn’t anyone around right now who can help with this, Could you DM me your tenant id so a team member can look when they get the chance? and a flow run id?