Hi- I was wondering if there was a prefect cloud interruption today. My flows exited with 404 and Protocol Errors.

Failed to send heartbeat with exception: HTTPError('404 Client Error: Not Found for url: <https://api.prefect.io/graphql>')
Traceback (most recent call last):
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/prefect/cli/heartbeat.py", line 68, in flow_run
    client.update_flow_run_heartbeat(id)
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/prefect/client/client.py", line 1610, in update_flow_run_heartbeat
    self.graphql(
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/prefect/client/client.py", line 548, in graphql
    result = <http://self.post|self.post>(
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/prefect/client/client.py", line 451, in post
    response = self._request(
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/prefect/client/client.py", line 737, in _request
    response = self._send_request(
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/prefect/client/client.py", line 647, in _send_request
    response.raise_for_status()
  File "/opt/conda/envs/dev/lib/python3.8/site-packages/requests/models.py", line 943, in raise_for_status
    raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 404 Client Error: Not Found for url: <https://api.prefect.io/graphql>

There was but not today. More like 5:22 PM ET yesterday. Is there a time for this error? The outage lasted a few seconds

Gotcha. Yes It was around 5:25.

It retries like 3 times, and if it can’t establish communication, it dies. This specifically was a certificate issue and we updated it so it’s not expected to happen again. Normally if an API call fails it will just retry and succeed

I guess I am having really bad luck with timing my flows then. 😞

I’ll ask about rate limiting for you

Thanks for the update Kevin.

Confirmed that for the last 24 hours your IP was blocked for 1 minute several times causing the 502. Are your flows bigger than before?