Hey all - has anybody had any problems with inviti...
# ask-community
k
Hey all - has anybody had any problems with inviting new team members to the Prefect Cloud? Our users don’t receive anything when invited, tested with different email addresses on different domains. I would appreciate any advice.
a
Hey @Klemen Strojan, could you send me the email address you used to sign up for your account via DM? I will then forward this to a colleague who may check this and help.
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n
Hi @Klemen Strojan - I’m seeing several invitations to your team in our system, are they showing up in your invites tab of the UI? If so, is it possible the invitation emails are going to spam?
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k
I can see two invitations in the UI (we’ve deleted and resend a few in the last couple of days). We’re checking spam and can’t find anything. Let me double check to be sure.
Solved, thanks @nicholas and @Anna Geller!
n
great!