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Hi, i am getting this error on prefect cloud when ...
# ask-community
a
Hi, i am getting this error on prefect cloud when i am trying to run the flow.
k
Is this on Server or Cloud?
a
cloud
k
Could you show me the output of 
prefect diagnostics
?
Is this just one task that fails, but other tasks in the Flow succeed? Did you try re-registering and re-running?
a
where prefect diagnostics is suppose to be on cloud ui?
k
Type it in your command line
a
Copy code
{
  "config_overrides": {},
  "env_vars": [],
  "system_information": {
    "platform": "Linux-5.11.0-43-generic-x86_64-with-glibc2.31",
    "prefect_backend": "cloud",
    "prefect_version": "0.15.11",
    "python_version": "3.10.1"
  }
}
one more thing i have installed prefect in conda env because i when tired with pip install prefect it installed but it always said prefect command not found. i was working fine when previous version of linux that had python 3.8
k
I use always use conda as well. It should be fine. Does this always happen on this task?
a
never.
this is the first time i saw this .
k
Ah does re-running succeed or fail with the same issue?
a
failed
k
Is your Flow code simple enough to share?
I mean does your Flow fail at the same exact spot when you try running it again?
a
yes
it worked on my previous linux env
its the same flow
k
^ chatted through DM. working now. may have just been an API hiccup
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a
Thank you!
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