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#prefect-server
Title
# prefect-server
g

Goh Rui Zhi

07/13/2021, 12:59 PM
Hello everyone, I'm experiencing a problem when connecting my prefect server's Ui. I've defined the
apolloApiUrl
in
values.yaml
before deploying the helm chart. And indeed I do see the
settings.json
reflecting this. However, it seems that
graphql
is still being requested from
<https://localhost:4200/graphql>
and the user interface is permanently stucked at its loading page. May I know what I did wrong? Also, I am not able to configure my
config.toml
as only the deployment agent has access to it, and therefore I can only play around with the chart, values and templates.
a

Ali Abbas Zaidi

07/13/2021, 1:06 PM
I'm running into the same issue as well, posted in the #prefect-ui channel
n

nicholas

07/13/2021, 2:37 PM
@Goh Rui Zhi it's possible your issue is a little different. Can you try visiting your site in an incognito/private window?
g

Goh Rui Zhi

07/13/2021, 3:30 PM
@nicholas Hello, yes I've tried that didn't work as well. I also tried clearing cache and using a different browser (Microsoft Edge), but to no avail
n

nicholas

07/13/2021, 3:42 PM
Are there any errors in the console? And what version of Prefect Server are you on?
g

Goh Rui Zhi

07/13/2021, 3:50 PM
No errors on console. How do I check the version? I don't remember specifying it when deploying the chart.
n

nicholas

07/13/2021, 3:56 PM
You'll need access to the server to check the version; have you created a tenant?
g

Goh Rui Zhi

07/13/2021, 4:05 PM
Yes I have. I created a default tenant
n

nicholas

07/13/2021, 4:20 PM
Hm I'm not sure what's going on then, are all your resources loading properly? I can't recreate this.
g

Goh Rui Zhi

07/14/2021, 1:10 AM
Sorry for all the trouble, I restarted my pc and it works fine now. Probably due to some cache that is quite persistent.
n

nicholas

07/14/2021, 1:16 AM
Glad you got it sorted!
👍 1
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