Mark Baker

05/18/2020, 6:14 PM
I am trying to invite a user but am having difficulty. It seems that our Barracuda email security appliance rewrites the URLs in links to go through a protection layer and it is getting in the way. If I try to create the user, it says the user already exists. If I try to reset the password, a password reset email never comes through. Tried to use the support feature on the website, but at least in Chrome it does not seem to work.

Zachary Hughes

05/18/2020, 6:15 PM
Hi @Mark Baker, sorry you're running into issues. Do you mind DMing me the email of the user you're trying to create?
For folks following along at home, this has been resolved. 🎉
:marvin: 1