I am trying to invite a user but am having difficulty. It seems that our Barracuda email security appliance rewrites the URLs in links to go through a protection layer and it is getting in the way. If I try to create the user, it says the user already exists. If I try to reset the password, a password reset email never comes through. Tried to use the support feature on the website, but at least in Chrome it does not seem to work.

Hi @Mark Baker, sorry you're running into issues. Do you mind DMing me the email of the user you're trying to create?