Hey guys, running into this issue with prefect, and I'd appreciate some insight. I'm working on just the tutorial from the docs, and the page isn't loading

Hey @Ali Abbas Zaidi, how did you spin up Prefect server?

prefect server start

?

Yep!

I think this thread can help you. In general, you need to configure the API address to hit the IP Address of the Server, since this is not on your local machine. The ports of the machine that holds server need to be able to accept traffic.

I couldn't find it there, but instead found it in

./miniconda3/envs/prefect/lib/python3.8/site-packages/prefect/config.toml

What are you trying to do? Load the UI or spin up an agent?

Load the UI. The same as the issue just posted in the #C014Z8DPDSR

I looked at that issue, I think it’s a bit different. The localhost:4200/graphql is the API endpoint, not the UI. The UI will be on port 8080. So for you to access the UI from your local machine, you want to go to http://VM-IP-Address:8080 . If this doesn’t work, try going to localhost:8080 on the server that has it to see if you can open it from there. If you can, then it’s a matter of opening the right ports on the VM

I just checked. I can view the UI from the server itself, but any external connection seems to say that it can't find it on the localhost

Are you trying localhost:8080 from your local machine? Or are you trying http://VM-IP-Address:8080?

VM-IP-ADDRESS:8080 is running on my local machine and returns this. Checking out the same IP on my VM returns the proper website

Could you give a screenshot of what the proper website looks like when run from the server?

Not really, but I can assure you that it looks like it's up and running

So on the VM, do you see the Dashboard, but without these gray boxes?

Yes

Ok will ask the team about this and get back to you

Thanks!

Hi @Ali Abbas Zaidi - as a test, can you do 2 things? 1. visit

<http://your-vm-ip-address:8080/settings.json>

, report that the

server_url

matches your expectations (which should be the graphql endpoint for your server, matching something like

<http://your-vm-ip-address:4200/graphql>

. 2. Press the (?) button at the top of the page and go to "Getting started". From there you should be able to provide an api address and test the connection

This is the output of

<http://your-vm-ip-address:8080/settings.json>

{
  "server_url": "<http://192.168.0.180:4200/graphql>",
  "base_url": null
}

That's the link in the (?)

<http://localhost:4200/graphql>

Try providing the server url linked there to the input box on the getting started screen:

Yes, please put your server endpoint in the input box there and press "Connect"

Oh wow! That worked. Thanks so much!

Perfect, to make sure the change is applied in the future, you can clear your server cache by opening the JavaScript developer console in your browser and typing

localStorage.clear()

Ah! Great, thanks!

If you're connected properly, any flows registered to the server should show up in the UI. Can you confirm they exist in the database/API?

How do I do that?

You can use the interactive api in the UI to run this query:

query {
  flow {
    id, name
  }
}

No flows it seems:

{
  "data": {
    "flow": []
  }
}

Then it's likely you've been registering flows to a different Server instantiation than your remote server

honestly, not even sure if I am registering them. Can you elaborate more on what that is? I'm currently going over the docs but am confused about that and what agents do

Registration is how you let your orchestration layer (in this case Prefect Server) know that your flow exists, where it's stored, and how to run it. Check out https://docs.prefect.io/orchestration/tutorial/first.html for some help getting started 🙂