<@ULVA73B9P> I am seeing 500 timeout postgres conn...
# ask-marvin
s
@Marvin I am seeing 500 timeout postgres connection errors from prefect server
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raise TimeoutError from exc_val
m
It seems like you're having issues with connection timeouts to your PostgreSQL database while using Prefect. Based on the documentation for both Prefect 2.x and 3.x, here are some potential steps to troubleshoot and resolve the issue: 1. Check Database Configuration: - Ensure that your PostgreSQL instance's URL is correctly set in your Prefect configuration. You can check this by running:
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shell
      prefect config view --show-sources
2. Use Docker for PostgreSQL: - If you're running PostgreSQL in a Docker container, make sure it's set up correctly. You can use the following command to start a PostgreSQL instance with Docker:
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      docker run -d --name prefect-postgres -v prefectdb:/var/lib/postgresql/data -p 5432:5432 -e POSTGRES_USER=postgres -e POSTGRES_PASSWORD=yourTopSecretPassword -e POSTGRES_DB=prefect postgres:latest
- Then set your Prefect API database connection URL:
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      prefect config set PREFECT_API_DATABASE_CONNECTION_URL="<postgresql+asyncpg://postgres:yourTopSecretPassword@localhost:5432/prefect>"
3. Verify Connections and Credentials: - Ensure your PostgreSQL username, password, and database name are correctly configured in both the database setup and Prefect's configuration. - Make sure that your PostgreSQL instance is running and accessible from the Prefect server. 4. Increase Timeout Settings: - You may want to increase the default timeout settings for your database connection in Prefect. This can generally be done by modifying your connection string to include timeout parameters, although Prefect's configuration options may vary based on the version you are using. If these steps don’t resolve the issue, it might be helpful to check for any open issues on GitHub as someone else might have encountered and solved similar problems. For more detailed guidance tailored to your specific setup and version, you can check the following links: - Prefect 2.x Self-Hosting Guide - Prefect 3.x Self-Hosting Guide - Prefect 2.x Troubleshooting - Prefect 3.x Troubleshooting If you provide more specific details about your environment, such as Prefect version and deployment setup, I can give more tailored advice.