my colleague can't login to prefect 1.0 due to a f...
# ask-communityc
chicago-joe
08/16/2022, 7:24 PMmy colleague can't login to prefect 1.0 due to a forgotten password, but he's unable to reset his password as it says to contact his system admin (me) - I have received no email regarding his password reset request
@Dave Thomas
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Anna Geller
08/16/2022, 7:26 PM
cc @Bianca Hoch
gratitude thank you 1
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chicago-joe
08/16/2022, 7:27 PM@Anna Geller always on the ball - thank you thank you 🙂
🙌 1
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Bianca Hoch
08/16/2022, 7:36 PMHi @chicago-joe! Would you mind emailing us at help@prefect.io? We can help you from there. 😄
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Bianca Hoch
08/16/2022, 7:37 PMPlease send us the user's email, and the tenant slug/name.
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chicago-joe
08/16/2022, 9:31 PMThanks @Bianca Hoch @Anna Geller, Dave is back in now. Appreciate the quick response!!
🙌 1
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