It seems like there could be a few reasons why your email automation for a paused flow might not be triggered. Here are some possibilities:
1.
Configuration Issue: The automation must be correctly configured to trigger an email when the flow enters a paused state. Double-check your automation settings, ensuring that the trigger condition for sending an email is properly set to the paused state.
2.
Result Persistence: If your flow does not have result persistence enabled, it might cause issues when it is resumed. This could lead to failing rather than triggering the intended email notification. More details can be found in this
GitHub issue.
3.
Notification Configuration: Email notifications in Prefect Cloud use the Automations interface. Ensure that you've configured which run states (such as paused) should trigger a notification. For more details on configuring notifications, visit
Prefect's Notifications Guide.
4.
Flow Completion: Sometimes, notifications are set to trigger upon flow completion rather than other states. Double-check that the automation is not mistakenly set for flow completion instead of pausing.
Recommendation: Verify your automations settings and result persistence configuration to ensure everything is set up correctly. If the problem persists, refer to the
automations guide and
configuration details for additional assistance.