Hello! I am seeing this error indicating a 503 response from
get_scheduled_flow_runs
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prefect.exceptions.PrefectHTTPStatusError: Server error '503 Service
Unavailable' for url
'<https://api.prefect.cloud/api/accounts/><account_id>/wor
kspaces/<workspace_id>/work_pools/<workpool>/get_scheduled_flow_
runs'
Response: {'exception_message': 'Service Unavailable'}
I don't see any indication of an outage on your status page:
https://prefect.status.io/
Is this something y'all are aware of?
j
Jimi Dodd-o
06/25/2024, 6:47 PM
Hi! We occasionally see timeouts that result in 503s but they should generally be retried
m
Michael Vienneau
06/25/2024, 8:10 PM
They are being retried
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Failed the last 3 attempts. Please check your environment and configuration.
...
Backing off due to consecutive errors, using increased interval of 60.0s.
Michael Vienneau
06/25/2024, 8:10 PM
this has been happening for the past 5 hours or so at least
z
Zach Angell
06/25/2024, 8:48 PM
Hi @Michael Vienneau! Are you with Octave by any chance?
If so, we’re working with Emil and another member of your team to track down and resolve this issue with your work pool. Apologies for the disruption.
m
Michael Vienneau
06/25/2024, 8:49 PM
I am! Yup, i've been roped into the conversation on that end 🙂
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