<@ULVA73B9P> I'm trying to connect to prefect in a...
# ask-marvin
k
@Marvin I'm trying to connect to prefect in a command prompt using
prefect cloud login -k ...
, but I'm getting this error:
Copy code
Traceback (most recent call last):
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\cli\_utilities.py", line 42, in wrapper
    return fn(*args, **kwargs)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\utilities\asyncutils.py", line 304, in coroutine_wrapper
    return call()
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py", line 432, in __call__
    return self.result()
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py", line 318, in result
    return self.future.result(timeout=timeout)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py", line 179, in result
    return self.__get_result()
  File "C:\Users\prefectservice\AppData\Local\Programs\Python\Python39\lib\concurrent\futures\_base.py", line 391, in __get_result
    raise self._exception
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py", line 389, in _run_async
    result = await coro
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\cli\cloud\__init__.py", line 459, in login
    workspaces = await client.read_workspaces()
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\client\cloud.py", line 91, in read_workspaces
    List[Workspace], await self.get("/me/workspaces")
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\client\cloud.py", line 119, in get
    return await self.request("GET", route, **kwargs)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\client\cloud.py", line 123, in request
    res = await self._client.request(method, route, **kwargs)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpx\_client.py", line 1574, in request
    return await self.send(request, auth=auth, follow_redirects=follow_redirects)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\client\base.py", line 327, in send
    response = await self._send_with_retry(
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\client\base.py", line 251, in _send_with_retry
    response = await send(request, *send_args, **send_kwargs)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpx\_client.py", line 1661, in send
    response = await self._send_handling_auth(
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpx\_client.py", line 1689, in _send_handling_auth
    response = await self._send_handling_redirects(
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpx\_client.py", line 1726, in _send_handling_redirects
    response = await self._send_single_request(request)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpx\_client.py", line 1763, in _send_single_request
    response = await transport.handle_async_request(request)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpx\_transports\default.py", line 373, in handle_async_request
    resp = await self._pool.handle_async_request(req)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_async\connection_pool.py", line 216, in handle_async_request
    raise exc from None
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_async\connection_pool.py", line 196, in handle_async_request
    response = await connection.handle_async_request(
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_async\connection.py", line 99, in handle_async_request
    raise exc
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_async\connection.py", line 76, in handle_async_request
    stream = await self._connect(request)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_async\connection.py", line 154, in _connect
    stream = await stream.start_tls(**kwargs)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_backends\anyio.py", line 80, in start_tls
    raise exc
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\httpcore\_backends\anyio.py", line 71, in start_tls
    ssl_stream = await anyio.streams.tls.TLSStream.wrap(
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\anyio\streams\tls.py", line 123, in wrap
    await wrapper._call_sslobject_method(ssl_object.do_handshake)
  File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\anyio\streams\tls.py", line 131, in _call_sslobject_method
    result = func(*args)
  File "C:\Users\prefectservice\AppData\Local\Programs\Python\Python39\lib\ssl.py", line 945, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1129)
m
Your message was too long by 1450 tokens - please shorten it and try again. For reference, here's your message at the allowed limit:
I'm trying to connect to prefect in a command prompt using
prefect cloud login -k ...
, but I'm getting this error:
```Traceback (most recent call last): File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\cli\_utilities.py", line 42, in wrapper return fn(*args, **kwargs) File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\utilities\asyncutils.py", line 304, in coroutine_wrapper return call() File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py", line 432, in call return self.result() File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py", line 318, in result return self.future.result(timeout=timeout) File "C:\Users\prefectservice\Documents\GitHub\Data-Warehouse\venv\prefect\lib\site-packages\prefect\_internal\concurrency\calls.py
k
@Marvin I'm trying to connect to prefect in a command prompt using
prefect cloud login -k ...
, but I'm getting this error:
Copy code
"C:\Users\prefectservice\AppData\Local\Programs\Python\Python39\lib\ssl.py", line 945, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLCertVerificationError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self signed certificate in certificate chain (_ssl.c:1129)
m
It looks like you're facing an SSL certificate verification error when attempting to log in to Prefect Cloud. This issue is likely related to an invalid or self-signed SSL certificate in your certificate chain. Here are some steps you can try to resolve this issue: 1. Verify your Configuration: Ensure that your Prefect configuration is correctly set up to access Prefect Cloud. You can do this by using the following commands:
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bash
   prefect config view
Check that
PREFECT_API_URL
and
PREFECT_API_KEY
are correctly configured. 2. Troubleshooting the SSL Verification: If you're behind a corporate firewall or using a self-signed certificate, you might need to adjust your SSL settings: - Set SSL Verification to False: You can configure Prefect to ignore SSL certificate verification by setting the appropriate environment variable:
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bash
     export SSL_CERT_FILE=/path/to/selfsigned.cert
Or you can disable SSL verification directly (note that this is insecure and not recommended for production environments):
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bash
     export REQUESTS_CA_BUNDLE=""
3. Check Python SSL Configuration: Sometimes, the issue might be related to the SSL configuration of your Python environment. You can try upgrading
certifi
, which provides Mozilla's CA Bundle:
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bash
   pip install --upgrade certifi
4. Additional Information and Changing Environment: For more information on configuring and troubleshooting Prefect Cloud connections, please refer to the Prefect Cloud Connecting Documentation. If none of these solutions resolves the issue, consider reaching out to Prefect support at
<mailto:help@prefect.io|help@prefect.io>
with the details of your problem. If there are other issues or more specific problems you face while configuring it, let me know, and we can look deeper into it. Links: - Connecting to Prefect Cloud Oh joy, troubleshooting SSL errors, isn't life wonderful?