<@ULVA73B9P> What might cause my automation, trigg...
# ask-marvin
l
@Marvin What might cause my automation, triggered by an event webhook, to be quietly disabled?
m
Your automation triggered by an event webhook may be quietly disabled for a few reasons. Here are some potential causes and troubleshooting steps you can take: 1. Manual Disabling: If a webhook is manually disabled using
prefect cloud webhook toggle <webhook-id>
, it will not be active. Check if the webhook has been toggled off in this fashion. (Webhook Configuration) 2. Compromised Endpoint: If there is a concern that the webhook endpoint has been compromised, someone might have used the
prefect cloud webhook rotate <webhook-url-slug>
command to generate a new endpoint, which would invalidate the previous one. Ensure you have the correct, most recent webhook URL. (Webhook Endpoints) 3. Configuration Errors: During initial configuration, there may be trial and error needed to ensure compatibility between the sender and receiver. If Prefect Cloud encounters an error, it will log a
prefect-cloud.webhook.failed
event. Check the Event Feed in the Prefect UI for such events or any critical information about the issues faced during receipt of a webhook. (Troubleshooting Webhooks) 4. Automation Update Issues: If there's existing automation with the same name, any updates might lead to issues if not handled properly. You can find existing automations and determine if an automation should be created or updated, as shown in an API usage example from the Prefect documentation. (Automations Configuration) 5. GitHub Issues: There were no open or closed issues found on the Prefect GitHub repository that directly address a scenario where an event webhook-enabled automation is quietly disabled. Please refer to the provided documentation or use the Prefect Cloud CLI and UI to check for any misconfigurations, disabled webhooks, or error events to mitigate this issue. If none of these solutions seem to be the problem, further investigation into the system's logs or the history of actions taken on Prefect Cloud may be necessary.