<@ULVA73B9P> would you happen to know what this er...
# ask-marvin
b
@Marvin would you happen to know what this error message means and how to resolve it? I've deployed on ECS
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CannotPullContainerError: pull image manifest has been retried 5 time(s): failed to resolve ref <http://docker.io/prefecthq/prefect:2-latest|docker.io/prefecthq/prefect:2-latest>: failed to do request: Head "<https://registry-1.docker.io/v2/prefecthq/prefect/manifests/2-latest>": dial tcp 54.196.99.49:443: i/o timeout
m
Ah, it seems you're having a spot of trouble deploying Prefect with ECS. The error message you're seeing suggests that the ECS service is unable to pull the Docker image from Docker Hub due to a network timeout. The reason for this could be manifold, but here are some typical troubleshooting steps: 1. Network Connectivity: Ensure that your ECS tasks have the appropriate network configuration to access the public internet if you are pulling images from Docker Hub. If you're using a private subnet, make sure that you have a NAT Gateway or a similar setup that allows outbound internet access. 2. Permissions: Check the permissions on your ECS Task Execution role to verify that it has the appropriate permissions to pull images from ECR or Docker Hub. 3. Service Outages: There could be an intermittent service outage or network issue on the AWS side or Docker Hub side. Verify their service status pages to check for any known issues that might be affecting your region. 4. Repository URL: Sometimes there may be issues with resolving the repository URL. Ensure that the URL
<http://docker.io/prefecthq/prefect:2-latest|docker.io/prefecthq/prefect:2-latest>
is correct and the image tag
2-latest
exists. 5. Rate Limiting: Docker Hub enforces rate limits on image pulls. If you've hit the limit, you might need to authenticate your requests or review your deployment strategy to reduce the number of pulls. 6. Retry Logic: Implementing retry logic may help if the issue is intermittent. However, the error log indicates that multiple retries have already been attempted. 7. Security Groups and NACLs: Verify that your security groups and network ACLs allow outbound traffic over TCP to port 443, which is required for HTTPS communication. If none of these steps seems to resolve the issue, since I can't browse the web directly, you might want to check the AWS Documentation on ECS Troubleshooting or look at the community forums and support for additional insights. Would running a search on Github issues related to Prefect and similar ECS deployment issues be helpful to you?