<@ULVA73B9P> Do you have any suggestions for debug...
# ask-marvin
k
@Marvin Do you have any suggestions for debugging this error that I receive when trying to run a deployment: "Task run encountered an exception OperationalError: (pymssql._pymssql.OperationalError) (20009, b'DB-Lib error message 20009, severity 9:\\nUnable to connect: Adaptive Server is unavailable or does not exist
m
It seems there is an open issue related to a QueuePool error when running a large number of tasks, which may or may not be related to your problem. While the specifics differ, the general issue of running into database-related errors under heavy load could have a common root cause. Here are some steps you can take to debug your `OperationalError`: 1. Check Database Server Availability: Confirm the database server is running and accessible. The error message "Unable to connect: Adaptive Server is unavailable or does not exist" implies a network connectivity problem or incorrect server address. 2. Database Configuration: Review the database connection settings in your Prefect configuration to ensure they are correct. 3. Firewall & Security Groups: Verify that any firewalls or security groups allow traffic on the database server port from the machine running Prefect. 4. Resource Limits: Inspect both the database server and the machine running Prefect for any CPU, memory, or connection pool limits that may be causing issues when the workflow is under heavy load. 5. Prefect Logs: Check the logs for your Prefect server or agent for additional stack traces or error messages that may provide further clues. 6. Database Logs: Inspect the database logs for any error messages that can shed light on why the connection is failing. 7. Networking Tools: Utilize networking tools like
ping
,
traceroute
, or
telnet
to test connectivity to the database server. 8. Dependency Issues: Ensure that all required dependencies for database connectivity (like
pymssql
) are properly installed and functional. 9. Contact Support: If you are unable to resolve the issue, consider reaching out to Prefect support or the community for help. Remember that the root cause for your specific issue may not be the same as the one mentioned in the GitHub issue, but similar symptoms under high load suggest exploring similar lines of investigation.
k
@Marvin From #7 in your response, please provide example code of how to utilize networking tools like
ping
,
traceroute
, or
telnet
to test connectivity to the database server
m
Certainly, but do note that these networking tools may not be callable directly from within Python's standard library without using system calls. You'll have to use an interface to your system's command-line utilities. Below I've provided examples for how you might use these tools from a Python script. Please ensure you replace
your.database.server.address
and
port
with the appropriate values for your database server:
Copy code
python
import subprocess

# Replace with your actual database server IP or hostname
database_server = "your.database.server.address"
# Replace with your actual database server port, e.g., 1433 for SQL Server
database_port = "port"

# Using ping to check connectivity
try:
    print("Pinging database server...")
    subprocess.run(["ping", "-c", "4", database_server], check=True)
except subprocess.CalledProcessError:
    print("Ping failed.")

# Using traceroute to trace the path to the database server
try:
    print("Tracing route to database server...")
    subprocess.run(["traceroute", database_server], check=True)
except subprocess.CalledProcessError:
    print("Traceroute failed.")

# Using telnet to check connectivity to a specific port on the database server
# Note that telnet client might not be installed on all systems by default
try:
    print("Testing telnet to database server port...")
    subprocess.run(["telnet", database_server, database_port], check=True)
except subprocess.CalledProcessError:
    print("Telnet failed.")
Before running the telnet command, ensure that the telnet client is installed on your system as it is not always included by default, particularly on newer versions of Windows and some Linux distributions. Remember, these commands will execute system commands, and their behavior might vary depending on your operating system and network configuration. Always exercise caution when using system calls and ensure you have the necessary permissions.