<@ULVA73B9P> How do we gain access to incidents in...
# ask-marvin
d
@Marvin How do we gain access to incidents in prefect cloud. I do not see the option.
m
To gain access to incidents in Prefect Cloud, you can perform the following steps: 1. From the Incidents page: - Click on the
+
button. - Fill in required fields and attach any Prefect resources related to your incident. 2. From a flow run, work pool, or block: - You can initiate an incident directly from a failed flow run, which automatically links it as a resource, by clicking on the menu button and selecting "Declare an incident". 3. Via an automation: - You can set up incident creation as an automated response to selected triggers, such as when a work pool status changes or when an incident reaches a critical level which could trigger a notification action. For more details, visit the Prefect Cloud Incident Management Documentation. If you don't see the option for incidents, make sure your Prefect Cloud version supports this feature; incidents were introduced as a new feature for managing workflow disruptions and are available in beta. Please ensure you have the correct permissions or roles assigned within Prefect Cloud that allow you to view and manage incidents. If you continue to experience difficulties or if the option is not present, consider reaching out to Prefect support for additional assistance.
k
Incidents are currently only available on the Pro and Enterprise tiers
d
Thank you