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John Mizerany

08/15/2023, 1:39 PM
Hey everyone 👋 whenever I go to cancel a flow in prefect cloud, the UI begins to stall and then it crashes for me. Was not sure if anyone else was having this same issue
For example, the UI just sits for a sec and then I get this page
On google chrome ^
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Jenny

08/17/2023, 10:45 AM
Hi @John Mizerany - thanks for flagging this. I’ve not seen reports of this before and would like to see if we can pinpoint why it’s happening here. Are you on Cloud or OSS? And what version of Prefect are you running? Do you see this with every flow? If it’s from one specific flow would you be able to share the code so we can see if we can reproduce?
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John Mizerany

08/17/2023, 1:28 PM
Hey @Jenny. We are on cloud!
It’s basically with any flow we cancel. I have to close out of prefect completely if I want to do anything else after clicking cancel on a flow
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Jenny

08/17/2023, 1:49 PM
hmmm... that is odd. Could you possibly share you account ID so I can see if there's any more info on our side? (You can DM it to me if you'd rather) Any more information you can share about your flow runs would be helpful - ideally you'd send an MRE flow. To get account id click on the avatar on the bottom left then on the settings icon
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