Robert Banick

07/26/2023, 3:03 PM
Prefect’s move to a new auth system this morning has resulted in my being locked out of the platform — for whatever reason it doesn’t recognize my user/pass. Unfortunately, password reset emails are not arriving to the email registered for my account. Can someone at Prefect please help with this ASAP?

Bianca Hoch

07/26/2023, 3:05 PM
Hey Robert, we'll be happy to help out here. I'll DM you and escalate to the team.