#prefect1.0 Hi, One of our users got locked his account. He is not able to sign in, when he tries to request a pw reset he receives the message that says that pw can be reset only by an administrator - when he entered the sign in help page there is no request help link option. We have already tried to remove and reinvite the user to the organization but it did not help.

Hi @Mateusz Pazdzior - can you please DM me the email address for this user?

Hi, shared via dm.