Hello,
I have a product work queue that has sudden...
# prefect-cloudn
Nicholas Torba
05/22/2023, 4:00 PMHello,
I have a product work queue that has suddenly become unhealthy over the weekend. Nothing changed, except that the flow runs that are scheduled are not running.
I run an agent for a single work pool, that has 2 different work queues.
Anybody have this happen before?
I have tried to copy them to new runs, as well as cancel and retry them, but neither of those options is getting picked up by my agent...
this is v high priority for my team, so any help would be great
Nicholas Torba
05/22/2023, 4:04 PM@Chris Reuter do you know anyone that can help me with this?
I can't figure out why the agent won't pick up the jobs
👀 1
Nicholas Torba
05/22/2023, 4:21 PMokay, so it looked like there was a single flow that was stuck in a long "running" state. I cancelled that one and other jobs are running, but for some reason the pool is only running a single job at a time, instead of 3, which is what my concurrency limit is set to
j
Jenny
05/22/2023, 6:06 PMHi @Nicholas Torba - it looks like something is blocking your work-queues concurrency. There's a few things you can do there:
• Look back in the UI for any runs associated with the work queue in a running or pending state. You should be able to do that from the work-queues tab. You can then decide to delete those runs or cancel them.
• Clear your concurrency limit - you can use
prefect work-queue clear-concurrency-limitJenny
05/22/2023, 6:06 PMLet us know if that helps.