Hello I have a product work queue that has suddenly become u

Question

Hello I have a product work queue that has suddenly become unhealthy over the weekend Nothing changed except that the flow runs that are scheduled are not running I run an agent for a single work pool that has 2 different work queues Anybody have this happen before I have tried to copy them to new runs as well as cancel and retry them but neither of those options is getting picked up by my agent this is v high priority for my team so any help would be great

Nicholas Torba · Answer

< Chris Reuter> do you know anyone that can help me with this I can t figure out why the agent won t pick up the jobs

Nicholas Torba · Answer

okay so it looked like there was a single flow that was stuck in a long running state I cancelled that one and other jobs are running but for some reason the pool is only running a single job at a time instead of 3 which is what my concurrency limit is set to

Jenny · Answer

Hi < Nicholas Torba> it looks like something is blocking your work queues concurrency There s a few things you can do there Look back in the UI for any runs associated with the work queue in a running or pending state You should be able to do that from the work queues tab You can then decide to delete those runs or cancel them Clear your concurrency limit you can use `prefect work queue clear concurrency limit` from the cli

Jenny · Answer

Let us know if that helps