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Title
r
Ryan Brennan
05/19/2023, 3:20 PMIt looks like all of our 1.0 Starter accounts had their schedules turned off on May 15th..
Confirmed these are starter accounts + the banner says this would happen on July 15th
r
redsquare
05/19/2023, 3:25 PMr
Ryan Brennan
05/19/2023, 3:28 PMYes, these are all starter accounts that should not have been impacted until July 15th.
cc: @Jeff Hale @Zanie
c
Chris Reuter
05/19/2023, 3:35 PMHi @Ryan Brennan - apologies, will DM you and get some more info.
w
Wesley Jin
05/24/2023, 6:04 PMHi @Ryan Brennan @Chris Reuter , our team is on the standard plan but also experienced all schedules being turned off on May 15th, affecting our production systems.
Could you share some more information on what happened? Want to share reason with the team to close out our investigation - we’re planning to migrate to Prefect Cloud 2 soon!
👀 2
c
Chris Reuter
05/24/2023, 6:13 PMGreat to hear - tagging @Sahil Rangwala who has been handling this one, he will reach out to you to get some more details.