Hi there, I am a Data analyst and new to Prefect. I found Perfect super powerful. I am trying to apply the prefect cloud to deploy and schedule the flow to my daily work, but I encounter some problems. Could someone provide me the guidance? I can run my flow on my local machine using

Prefect Orion Start

and doesn't seem to affect the user-facing behavior of the application, but still show the message regarding

SSL 997 error

. When I try to connect to Prefect cloud under my company domain (VPN), it failed and I am not able to connect to Prefect Cloud. It showed that

"ERROR: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:997)"

. I understand I do not have the certificate on my laptop, so it might be the reason. I found those resources might be helpful, but still have no clue to solve my issue. Could someone guide me on the issue? https://github.com/PrefectHQ/prefect/issues/7596 https://github.com/PrefectHQ/prefect/issues/6038 My laptop is Windows and our company is using Zscaler so I am not sure if I still can set up a proxy server to solve it. Thanks,

Have you tried setting

PREFECT_API_TLS_INSECURE_SKIP_VERIFY=1

Thank you for responding Zanie. Not yet because I am wondering if we set this option will be dangerous for the company data or anything bad will happen to the company. So I am trying to see if there is any other option or I can do.

The comment at https://github.com/PrefectHQ/prefect/issues/6038#issuecomment-1490930242 seems most relevant to you