For the past week we've been unable to see importa...
# ask-communitys
Sam Cox
05/15/2023, 3:44 PMFor the past week we've been unable to see important pieces of our cloud 1.0 dashboard, but only for one of our tenants. Is there a reason this might be happening?
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Sam Cox
05/15/2023, 3:45 PMb
Bianca Hoch
05/15/2023, 7:13 PMHey Sam, thanks for raising this. Just to clarify, how often has this occurred within the past week? Would you mind providing the name of the tenant that this is happening to? Thanks!
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Sam Cox
05/15/2023, 9:27 PMIt is happening on the qualtrics tenant (https://cloud.prefect.io/qualtrics), and is consistent. For some reason we haven't seen the same issue with our other tenants. If we adjust the browser window width just right we can see part of the menu.
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Bianca Hoch
05/15/2023, 10:09 PMThanks for clarifying. I'll raise this to the team to see what could be going on here.
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Sam Cox
05/15/2023, 10:34 PMThanks. This is more than just navigation, we are having a difficult time scheduling, creating hooks, etc since we don't have these buttons available.
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nicholas
05/15/2023, 10:41 PM
Hi @Sam Cox - I think I know what’s up here, will try to get a fix out shortly. Sorry you’re dealing with that!
nicholas
05/15/2023, 10:56 PM
@Sam Cox whenever you have a moment, can you check if you’re still seeing the issue? We just pushed out what I think should be a fix
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Sam Cox
05/15/2023, 11:09 PMYep that worked!!
Sam Cox
05/15/2023, 11:09 PMThanks!
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nicholas
05/15/2023, 11:14 PM
Perfect - thanks for raising 👍
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Sam Cox
05/16/2023, 6:37 PMMaybe unrelated, but all of our flows schedules got turned off this morning somehow. Do you know what might have caused that?
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Bianca Hoch
05/16/2023, 6:46 PMHey Sam, I'll raise this to the team so we can investigate
Bianca Hoch
05/16/2023, 6:47 PMI'll shoot you a DM so we can triage quickly
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Taylor Curran
05/16/2023, 9:02 PMcc. @Darren
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