Hi folks. We're struggling with a bunch of our runs getting stuck in LATE, but it's only happening in one of our work queues. Our production queue is starting and executing flows just fine. Any tips on where we should start on debugging this?
04/18/2023, 4:45 PM
Hey Andrew, typically we see flows getting stuck in a
status when the work queue/agent is unhealthy. Can you take a look in the UI to see what its' condition is?
04/18/2023, 5:31 PM
Hi Bianca, we ended up taking a look at this shortly after I posted. Sorry for not replying sooner! We restarted our agent dedicated to this queue, and we appear to be unstuck. Thank you!