Hi everyone. I’ve set up an email notification block. Unfortunately, the domain of one of the email addresses to notify have had some dns issues, hence the email has been bouncing any notifications send using this block. Now dns issues have been fixed, however it doesn’t receive any notifications. I assume the email has been blocked somewhere (at least that’s my experience from Amazon SES). Anyone who experienced similar issue and know how to resolve it?

you might have to wait 14 days if your on the global suppression list after hard bounces https://docs.aws.amazon.com/ses/latest/dg/sending-email-global-suppression-list.html

Thanks. Yeah I was able to delete the email on the suppression on my own AWS SES. I' was hoping that I had the same option in prefect cloud. Do you know prefect cloud email services is running on AWS SES?

Not sure sorry

@Emil Ostergaard for email notifications from Prefect Cloud we currently use Sendgrid