Hi there I m running into an issue with api authentication I

Question

Hi there I m running into an issue with api authentication I ve sucessfully logged in through my terminal pasting my API key when prompted but when I try to run a flow locally I get the following error `Cannot create flow run Failed to reach API at <https api prefect cloud api accounts a9c0f124 ca06 4646 a501 57a405ebf3c7 workspaces 43f1b8a7 ed9c 46d2 a88a 55eef95b8ef7 > ` does anyone have any recommendations TIA

Ryan Peden · Answer

I think encountered this in the past when I accidentally missed one character when copying and pasting the key One thing you could try is running `prefect cloud login` and choosing browser based login

Emma Keil-Vine · Answer

When I try browser login it just times out no additional window tab is ever opened

Emma Keil-Vine · Answer

I ve tried pasting the key a couple times and made a new one but still with no luck

Emma Keil-Vine · Answer

Additionally if I try to access a list of workspaces `prefect cloud worksplace ls` I get `Unable to authenticate Please ensure your credentials are correct ` is there anyway to check what credentials it s referencing

Ryan Peden · Answer

`prefect config view show secrets` should show you what it is trying to use

Ryan Peden · Answer

Credentials in this case would just be your API URL and API key Running the above CLI command will at least help you verify the settings are correct If they look correct I ll try to find more info about what s causing this error for you

Emma Keil-Vine · Answer

Hmm no so the prefect key being listed is an old one from prefect 1 starts with `pcu` so something is overriding the key I use to login

Ryan Peden · Answer

Hmm yeah that would do it Does it say ` from profile ` after the API key

Ryan Peden · Answer

You could try creating a new profile by running `prefect profile create cloud` then `prefect profile use cloud` Then run the settings command to see if the key is still getting overridden If not logging in with your new API key should work If you don t mind getting rid of all your old settings and starting fresh running `rm rf ~ prefect` should also solve the problem but you d lose saved settings and flow run history stored there

Emma Keil-Vine · Answer

It says ` from env ` I cleared the old keys from `env` but now if I check env it s listed again

Ryan Peden · Answer

If you run `unset PREFECT API KEY` does that get rid of it Since it seems to be added to your environment variables automatically I wonder if it is getting set in ` bashrc` or ` zshrc` or something similar Or if you re on Windows and it s saved in your system env variables it would get re added any time you open a new terminal

Emma Keil-Vine · Answer

Success Thank you so much

Ryan Peden · Answer

Glad to hear it worked for you slightly smiling face