Hi, we have set up our prefect server and had conf...
# ask-communitym
Malavika S Menon
03/15/2023, 4:47 PMHi, we have set up our prefect server and had configured slack notifications for the same too. But we are noticing that sometimes notifications are not getting sent when a flow has been completed/failed. How can we check what went wrong, maybe some logs or how do we fix this?
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Zanie
03/15/2023, 5:10 PM
Which version are you using?
Zanie
03/15/2023, 5:11 PM
The flow run notification service will log failures https://github.com/PrefectHQ/prefect/blob/main/src/prefect/server/services/flow_run_notifications.py#L113
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Malavika S Menon
03/15/2023, 5:55 PM2.3.1
Malavika S Menon
03/15/2023, 5:55 PMis the flow-run notification service records part of the orion database?
z
Zanie
03/15/2023, 5:59 PM
The notifications service would log to stderr in the server’s environment
Zanie
03/15/2023, 5:59 PM
It’s just normal Python logging
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Malavika S Menon
03/15/2023, 6:04 PMI just saw one instance of in the server logs
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FlowRunNotifications took 5.80293 seconds to run, which is longer than its loop interval of 4 seconds.z
Zanie
03/15/2023, 6:11 PM
I’d consider upgrading to a newer version
Zanie
03/15/2023, 6:12 PM
https://github.com/PrefectHQ/prefect/issues/7568 may be relevant
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Malavika S Menon
03/15/2023, 6:22 PMSure thank you for your response. Will look into upgrading too