Upon login, magic links are already expired - I'm ...
# ask-communityl
Leon Kozlowski
03/15/2023, 5:48 PMUpon login, magic links are already expired - I'm wondering if this is a google chrome issue specifically or if others are seeing this?
n
nicholas
03/15/2023, 6:00 PM
Hi @Leon Kozlowski - if you visit app.prefect.cloud directly are you logged in (even if the magic link says it’s expired?)
l
Leon Kozlowski
03/15/2023, 6:00 PMIt was from an invite to a login
n
nicholas
03/15/2023, 6:02 PM
Sorry, my question wasn’t clear - does this prevent you from logging in entirely or are you unable to move past that screen?
l
Leon Kozlowski
03/15/2023, 6:02 PMA new user is unable to accept the invitation because the magic link sent is invalid a few seconds after receiving
n
nicholas
03/15/2023, 6:03 PM
Got it - sorry you / they are running into that. Let me open an internal ticket to investigate. In the meantime can you ask them to visit app.prefect.cloud directly and log in before accepting the invite?
nicholas
03/15/2023, 6:04 PM
If they’re unable to log in with a magic link when visiting the app directly let me know and I’ll escalate the internal ticket
l
Leon Kozlowski
03/15/2023, 6:34 PMYeah, it puts them in their own workspace
Leon Kozlowski
03/15/2023, 6:34 PMNot the org workspace I invited them to
n
nicholas
03/15/2023, 6:43 PM
Ok great - they’re in; they should be able to accept the invitation now
l
Leon Kozlowski
03/15/2023, 6:45 PMThey are still seeing code expired
n
nicholas
03/15/2023, 6:46 PM
Hm ok - thanks @Leon Kozlowski, let me escalate this. Would you mind DMing me:
1. the email of the user you’re trying to invite
2. the workspace and organization you’re inviting them to
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