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```Good afternoon.
I'm having problems with my ac...
# ask-communityo
Otacílio Ribeiro do Amaral Neto
04/11/2023, 5:31 PM Copy code
Good afternoon.
I'm having problems with my account (<mailto:otacilio.ribeiro@iclinic.com.br|otacilio.ribeiro@iclinic.com.br>) that I can't log in or ask for a password change. How should I proceed to correct this error?
Thanks.✅ 1
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Bianca Hoch
04/11/2023, 5:38 PMHey! If you send a message to help@prefect.io we can assist you from there.
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Otacílio Ribeiro do Amaral Neto
04/11/2023, 5:40 PM Copy code
Thank you for your help. I just sent the email to the address you gave me.